Every business, regardless of its size, needs to worry about its online reputation. In many ways, your internet presence is the new first introduction for your company, and you do not want it to be a negative one. More consumers than ever before are searching to see...
reputation customer loyalty
Wake Up and Pay Attention: How to capture and Keep an Audience
In a world where brands have mere seconds to capture consumers’ attention, marketers need to find innovative ways to arrest and retain their target audience’s attention. Prior to the explosion of digital media, marketers only needed to create direct mailings, magazine...
Chatbots: A Bane or a Blessing?
Chatbots: A Bane or a Blessing? New tech always attracts those who believe in the power it delivers, along with doubters who refuse to think a ‘better mousetrap’ is even possible. This is especially true when it comes to Chatbots, as it has been one of the most...
So Now You Want To Deliver Great Customer Experiences?
If you are a marketer, manager, or marketing executive, you are probably always looking for innovative methods to improve your customer experience marketing as the result of extremely satisfied consumers is usually a more profitable business. In order to make the...
Review Management – The Strategic Foundation for Your Business
Whether you sell to businesses or direct to consumers, local or international, to ensure your business success, you must establish a foundation of customers who believe in your products/services and are willing to share their opinions with others. Over time your...